Heartland is a horse farm in the hills of Virginia. With lots of love and care, Amy and her family take in scared and abused horses so that they can heal from their past traumas and regain their trust in people. A new opportunity: Due to a misunderstanding, a customer picks up a horse earlier than planned, and that has terrible consequences. Amy and her family lose their last paying customers. Their only hope is Promise, but so far no one has been able to help her overcome her aggression problems. Will Amy succeed? Is Promise their new opportunity? Choose: Amy and Ty have a new stable helper, Ben. The way he treats his show jumper Red goes against everything Amy and Ty believe in. They want Ben to choose Heartland's techniques, but Ben doesn't want to know about that. Ty can't understand why Amy won't fire him. It looks like Amy has to choose between the two boys…